The entity 'ELITECHLAB UK LTD' declares that: The location is only tracked while the route is in progress. It is necessary to request permission to track in the background so that the driver can put the app in the background or lock the phone while doing the route and the bus tracking is not lost. This is a core feature of our driver application and prevents human error.

Welcome to the Elitech Lab UK Privacy Notice

This information has been produced to help you understand everything you need to know about the way Elitech Lab UK collects, uses, and shares personal data, what your legal rights are and how to exercise them.

We hope you’ll take some time to read this document; we’ve tried to keep it all as simple as possible and to avoid jargon, and we’ll make our best efforts to keep you informed if there are any changes to the way we process your personal data in the future.

Elitech Lab UK takes its responsibility for protecting your data very seriously and we do advise you get to know our practices. If there’s anything here you don’t understand, or if you want to ask any questions, please feel free to contact us.

Who is the Data Controller?

We are Elitech Lab UK.

Registered Address: 143, High Street, Cranleigh, Surrey, GU6 8BB

Registration Number: 09263182

In this document Elitech Lab UK may be referred to as “we”, “us”, or “our”.

What Kinds of Personal Data does Elitech Lab UK Process?

We collect personal data for various purposes; with that in mind we have created a list of the types of personal data that we may collect, either directly from yourself or from other sources, in order to achieve those purposes.

Types of People:	Categories of Data:
Employees	Name, address, DOB, telephone, email address, work experience, education history, national insurance number, passport details, bank details, gender, tax information, work visa documents, national identification documents, job title, NOK details, CV details.
Emergency contacts	Name, address, telephone number, relationship.
Job applicants	Name, address, telephone number, email address, CV details.
Clients	Name, work address, work telephone number, work email, job titles.
Prospects	Name, job title, email address, work address.
Suppliers	Name, work address, work telephone number, work email, job titles.
Students	Name, home address, email address, photo of child ID,
Students Parent/Guardian	Name, address, telephone number, email address, relationship
Drivers	Name, work address, email address.

What are the reasons Elitech Lab UK collects Personal Data?

Legal Obligations

We use personal data firstly to fulfil any contractual obligations that exist between us and yourself. Where we request personal data be provided to enter into, or meet the terms of any such contract, you will be required to provide the relevant personal data or we will not be able to deliver the goods or services you want. In such cases the lawful basis of us processing the personal data is that it is necessary for the performance of a contract.

We are required by law to process personal data for purposes relating to our legal obligations, these include:

To provide for our financial commitments, or to relevant financial authorities.

To comply with regulatory requirements and any self-regulatory schemes.

To carry out required business operations and due diligence.

To cooperate with relevant authorities for reporting criminal activity, or to detect and prevent fraud.

To investigate any insurance claims, claims of any kind of harassment or of discrimination, or any other claim whereby the organisation may have to defend itself.

Consent

We may process personal data or the following reasons where we have sought your consent to do so:

To send marketing material that promotes our products and services.

Legitimate Interests

We may process personal data for any of the following purposes, which are considered to be within our legitimate business interests:

To provide goods and services where it has been requested.

To send information to people who have asked to be kept informed.

To improve the quality of services offered and to better understand customers’ needs by requesting feedback or reviews of the services provided, or by sending survey forms.

To send notifications of any changes to the goods and/or services provided that may affect people.

To understand the scale of our customer base; for statistical analysis and market research.

To allow us to support and maintain our products in active service.

To provide reference information to third party organisations when necessary.

To improve our website so content is delivered more efficiently.

To enhance the security measures in place that protect data we are responsible for.

To protect our assets.

To provide for and manage members of staff within the organisation

Where does Elitech Lab UK Obtain Personal Data from?

We collect personal data directly in various ways. This could include when you complete an online form, or if you provide the data directly to a representative of Elitech Lab UK.

We may also gather personal data by any of the following methods:

From third-party organisations, where it is necessary to deliver a product or service that has been requested.

From local or national authorities provided for specific purposes.

Who does Elitech Lab UK Share Personal Data with?

To achieve the above stated purposes for which we process your personal data, we may have to share information with certain third-party organisations. This may include where we are legally required to do so, or where it is strictly necessary in order to deliver a particular product or service.

We will make all reasonable efforts to ensure any third-party with whom we share personal data is compliant with data protection law.

The kinds of third-parties we may share your information with include:

Organisations where it is necessary to provide goods and services or to achieve our business purposes.

Where will Elitech Lab UK Store your Personal Data?

We do not transfer any personal data to countries, or organisations based in countries outside of the EU.

How Long will Elitech Lab UK Keep your Personal Data?

We will keep your personal data only for as long as required to achieve the purposes for which it is gathered.

The following criteria determine the period for which we retain personal data:

Until we are no longer required to do so to comply with regulatory requirements or financial obligations.

Until we are no longer required to do so by any law we are subject to.

Until all purposes for which the data was originally gathered have become irrelevant or obsolete.

Until the goods and/or services we have provided are no longer in active use.

Until it is requested that we no longer process the data and that it is erased.

Your Rights, Our Responsibility

The Right of Access

This grants you the right to confirm whether or not your personal data is being processed, and to be provided with relevant details of what those processing operations are and what personal data of yours is being processed.

If you would like access to the personal data we have about you, we ask that you contact us using the details below.

The Right to Rectification

This one is fairly straight forward; if you notice that the data we have about you is inaccurate or incomplete, you may request we rectify the mistake. We will make every effort to respond to requests of this type immediately.

The Right to Erasure

Otherwise known as the ‘right to be forgotten’, this given you the right to request your personal data be deleted.

This is not an absolute right; if you were to request that we erase your personal data, we would erase as much of that data as we could but may have to retain some information if it is necessary.

Were we have received a request for personal data to be erased, if it is necessary for us to retain some of that information we shall ensure that the remaining data is used only when and where it is absolutely necessary.

The Right to Objection

The right to object is a basic freedom all democracies enjoy. If you wish to object to the way we use, or have used, your personal data you may do so freely.

The Right to Complain

We will always try to maintain the highest standards and encourage the confidence our customers have in us as an organisation. To achieve this, we request that any complaints be first brought to our attention so we can properly investigate matters. If you would like to complain about Elitech Lab UK to a regulatory body, you may do so by contacting your local data protection supervisory authority.

Elitech Lab UK Contact Details

Elitechlab UK

143, High Street, Cranleigh, Surrey, GU6 8BB

supportsbt@elitechlab.com

The Elitech Lab UK Data Protection Officer

Ametros Group Ltd

Lakeside Offices

Thorn Business Park

Rotherwas Industrial Estate

Hereford

Herefordshire

England

HR2 6JT

dpo@ametrosgroup.com